Welcome to Surjal Services Private Limited where we specialize in providing innovative ID Verification APIs. Our commitment is to deliver exceptional, customized digital solutions to enhance your business operations. This page outlines our Shipping and Exchange Policy, which is an integral part of our Terms of Service.

Shipping Policy

No Physical Shipping

As Surjal Services is dedicated to offering digital services, including KYC APIs, we do not have a physical shipping policy. Our services are entirely digital and are delivered electronically.

• Digital Delivery: All our services are accessed online and delivered via electronic means. Upon purchase or subscription, you will receive all the necessary details and access credentials via email or through your account dashboard on our website.

• No Physical Products: We do not offer any physical products that require shipping. Therefore, there are no shipping charges, delivery times, or shipping methods applicable to our services.

Refund Policy

No Refund/Exchange Services

Given the nature of our digital services, we do not have an exchange policy at Surjal Services Private Limited.

• Service-Based Solutions: Our offerings are tailored to each client’s specific needs and are not exchangeable. We focus on providing high-quality, customized service solutions rather than physical or exchangeable products.

• Customization and Adaptation: We understand that your business needs may evolve. Our team is dedicated to adapting our services to meet your changing requirements. If you need any modifications or adjustments to your service, please contact us to discuss how we can best accommodate your needs.

Support and Assistance

We are committed to ensuring your satisfaction with our services. If you have any questions, concerns, or need assistance with our services, please do not hesitate to contact us. Our support team is available to provide you with the necessary guidance and support.

• Contact Email: For any inquiries or support needs, please email us at [email protected]. Our team will respond promptly to address your concerns.

This policy is subject to change at the discretion of Surjal Services Private Limited and will be updated on this page as necessary. Your continued use of our services after any changes constitutes your acceptance of the new terms.